How to optimize app engagement? Here is one key method: offer targeted types of in-app guidance at the right moment, in the right way.
If your team is looking for quick and inexpensive ways to improve retention and loyalty (who isn’t?), make customer effort -- and how to reduce it -- a major focus.
Heads up sales, retention takes the cake! You can still crush your number and find customers that stick around.
New and inspirational ideas, articles and blogs.
2020 has been a tough year for all. Here's wishing you a happy, healthy holiday and hopefully some gifts under your tree to make life a little smoother in 2021.
When designing your product UI, keep users at the center of all your decisions and you won't go astray.
Product-led and customer-centric growth are two ways to improve retention. Learn how to use both and work together, with shared metrics.
When the product team at monday.com started blowing up, they were ready for it. There was no doubt in their mind that they could pull it off. Learn how.
Draw a shared picture of the full customer journey and shine light on the best inflection points to gain traction.
Review a step-by-step guide for the 5 things you need to do to always keep the customer at the center.
User onboarding is the key to growth. But it's not always clear how to do it well. Learn how to do it successfully with these tips and tools.