How to be a Great Product Manager - Collaboration is Key
Working cohesively with other teams and departments in your company will not only help a SaaS product’s development, but the overall growth of the organization as well.
Announcing Simpo Segments. The Power of Relevance.
Segments inside Simpo’s platform gives you the ability to show the right information to a specific user group, at the right time for successful onboarding and adoption. Ultimately it’s about relevance and timing.
Help! I’m about to give up.
How can our Help Centers become an asset for our users rather than an annoying last resort dumpster fire?
How End User Segmentation Creates Better In-App Experiences
A SaaS company that is succeeding will have an ever-growing user community. Keeping all users engaged and committed is key to SaaS success.
App Engagement Tips for the Four Stages of the Customer Journey
How to optimize app engagement? Here is one key method: offer targeted types of in-app guidance at the right moment, in the right way.
It’s All About Effort - the Path to Customer Retention
If your team is looking for quick and inexpensive ways to improve retention and loyalty (who isn’t?), make customer effort -- and how to reduce it -- a major focus.
Selling to best-fit customers in pursuit of the long-term
Heads up sales, retention takes the cake! You can still crush your number and find customers that stick around.
Customer Success Leaders! What’s Under Your Tree this Year?
2020 has been a tough year for all. Here's wishing you a happy, healthy holiday and hopefully some gifts under your tree to make life a little smoother in 2021.