Announce a change, update, or promotion when your users are most engaged - with text or video Announcements.
Our research shows that announcements get the highest view and click-through rate when users see only messages that are highly relevant to them.
Our most successful customers target announcements to users by params, feature usage, etc. You can even create personalized account-based content.
Invite users to take action – like using a feature, renewing their plan, or signing up for a promotion – with CTA buttons.
The best calls to action grab your users’ attention and make it obvious what to do next. You can achieve this with good design and actionable, short text.
Users are most likely to respond to highly relevant, timely CTAs. One use-case we often see is targeting accounts up for renewal with a clear CTA to upgrade or talk to a CSM.
Understand what makes your users tick – with qualitative, open-ended, multiple-choice or NPS Surveys.
The average human attention span is now officially less than that of a gold fish. To make sure users respond to your in-app surveys, make them quick to get through.
Customer data shows that keeping surveys to no more than 3-5 questions results in maximum response rates.
Simpo is a game-changer. We use it to make onboarding fast, get higher adoption, and collect feedback without users ever leaving the app.
Before Simpo, users would come in, look around, and get confused. Now we can give them the guidance they need right in the app.
What used to take us 3.5 hours to code and deploy each time now takes us a few minutes with Simpo. It changed the way we build and promote new features.
I love Simpo: the product, the people, and the company, and the way the product and people combine effectively to support customers.